Hotel Hero Award

Emma Davis – Reservations Manager

People are the lifeblood of the hotel industry and to celebrate its 20th anniversary, the Northern Ireland Hotels Federation (NIHF) recognised 20 hotel heroes at a special awards ceremony in the Observatory at Grand Central Hotel, Belfast on September 10. The excitement was palpable as the heroes were welcomed by host Pamela Ballantine and their significant contribution to the industry was recognised.

The White Horse Hotel was delighted to have Emma, our Reservations Manager recognised. Having work with us since age 16, Emma has risen to an invaluable manager within our team. Huge congratulations on this fantastic achievement Emma!

Gavin Carroll, president of the NIHF said “As an organisation, we felt it was fitting to celebrate our people. They are unique and it is their individuality that gives our industry its personality. We know that the commitment of our staff and the passion that they have for the industry ensures that guests have a great stay. We were delighted with the response and we had a diverse range of nominations.”