We are delighted that our Food and Beverage Manager, David McMullan (centre seated) was recognised as a Rising Star by the Northern Ireland Hotel Federation. One of 10 outstanding people recognised, David is dedicated and hard working individual who puts customer service at the heart of his ethos.

Stephen Meldrum, President of Northern Ireland Hotels Federation, said: “Attracting talented people is an integral part of the hotel’s sector success and I think we have all recognised the growing importance of their contribution. This is an industry with incredible opportunities and one where you can progress through the ranks, gaining experience and qualifications along the way.

“It is vital that we highlight this along with the diversity of roles, transferable skills, and a well renumerated career path. Without skilled and dedicated staff, we would struggle to deliver a great customer experience and engage with guests.”

He added: “The Federation has rebranded its suite of rewards under the Key Awards umbrella, with each category recognising and rewarding the excellent people we employ. People are without doubt the key to our success and the new rising star category seeks to highlight those who have shown dedication to date and who have much to contribute to the future.

“The ten stars are representative of the diversity of opportunities available, covering everything from reception to housekeeping, and digital management. There was an exceptionally high standard and I congratulate all those who have been recognised as a rising star.